Frequently asked questions

Yes, you are able to return your ONLINE purchases from RETYCHE if the item was not what you had hoped for. Contact our team directly at for more info.

Within Canada we ship with Purolator. Outside Canada we ship with DHL.

If you selected regular shipping at checkout, your item will be processed and shipped within 3-5 business days. For express, your item will be shipped and processed within 1-3 buisiness days. For international orders, shipping times may vary.

We have a team of luxury experts that handle and closely review all our items in person. As an additional support, we use Entrupy, a technology to support the authentication of luxury leather goods.


COMPANY DETAILS / 514.797.9638

ONLINE REQUESTS : Monday - Friday 10am - 6pm 


Monday - Wednesday 10am - 6pm
Thursday - Friday 10am - 7pm
Saturday - Sunday 10am - 5pm
Centre Rockland : 2305 Rockland Rd, Mount Royal, Quebec H3P 3E9

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